"Here at the pyramid's peak is where we leverage Advanced Modalities and Insights to level up the L&D value-add with highly customized AIs for ever-more-adaptive, personalized learning experiences and pathways, pairing them with immersive learning, speech, and natural language processing (NLP) technologies for maximum impact. (Want an overview of all three levels of the pyramid? Check out the first article in the series, "AI Adoption: A Tale of Three Organizations-and the L&D Leader's Opportunity.")"
"Peak AI: Scalable, High-Quality Learning For A Distributed Learner Audience These powerful technologies can help us scale high-quality, high-touch learning experiences to a broad, globally distributed audience, increasing access to critical skills and future opportunities. Yet despite the global reach, AI helps every experience feel concrete, relevant, and close to home, never generic. As L&D leaders, where we'll add the most value and prove our ingenuity and ROI is in leveraging AI to amplify our in-house human wisdom and expertise."
An AI strategic foundation and programmatic enablement create a robust base of internal competency and operational efficiency for L&D. An AI pyramid culminates in Advanced Modalities and Insights that deliver highly tailored, individualized AI experiences and learning pathways. These modalities pair immersive learning, speech, and natural language processing to maximize impact. Advanced modalities enable scaling of high-quality, high-touch learning to a globally distributed audience while preserving relevance and personalization. L&D leaders should use AI to amplify in-house human wisdom, target interpersonal skills, and extend expert reach through targeted AI solutions. Two focal modalities are custom AIs for L&D and voice interactions with NLP.
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