The article explores the impact of Generative AI on management consulting, differentiating between 'Imagined consulting'—the theoretical ideal of problem-solving—and 'Actual consulting'—the real-world scenario driven by political contexts and urgent needs. While AI can assist in providing solutions, the article argues that it cannot fully replace consultants, particularly in complex situations requiring human nuance and understanding. The discussion highlights the evolving landscape of consulting as AI capabilities improve, yet underscores that the human element remains crucial in many consulting engagements.
Consultants can be categorized into two types: Imagined consulting, which reflects the idealistic view of consulting, and Actual consulting, which deals with political reasons, SOS situations, or justification.
Imagined consulting is the theory of what consulting should be—consultants study problems and devise solutions—but in reality, this is often not the case.
Actual consulting often involves political motivations, handling urgent SOS situations, or providing justification for decisions, which means AI might have limitations in these areas.
The rise of Generative AI has sparked discussions about the potential for AI to replace human consultants, but the outcome is dependent on the nature of consulting.
Collection
[
|
...
]