Artificial intelligence has emerged as a prevalent topic in business, often viewed as essential. While AI offers efficiency and potential for small businesses, many find their investments yield insufficient results. AI solutions appear tailored for large companies that can afford complex models and significant resources. SMBs often lack the necessary data, budget, and IT infrastructure to successfully integrate AI. Consequently, rather than imitating large enterprises' AI strategies, SMBs should adopt a more gradual approach, prioritizing fundamental business operations like customer service and reporting.
AI tools are not currently made with small businesses in mind. While AI promises improved productivity, many small and midsize businesses find the reality unfulfilling.
Many SMBs are still digitizing their practices, their data sets are small, budgets are tight, and IT resources are minimal, making AI's promise hard to attain.
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