"The study [PDF], penned by researchers from OpenAI and the USA's National Bureau of Labor Research, used a random selection of messages sent to ChatGPT by users signed up for Free, Plus, and Pro plans between May 2024 and June 2025. Those are plans OpenAI aims at individuals, not businesses. That may help to explain why the study found steady growth in work-related messages but even faster growth in messages of a personal nature, which have grown from 53 percent to more than 70 percent of all usage."
"'Writing' covers requests for "automated production of emails, documents and other communications, but also editing, critiquing, summarizing, and translating text provided by the user." The study finds writing accounts for 40 percent of ChatGPT usage at work, and that almost two thirds of such requests ask ChatGPT to edit, critique, or translate text rather than create it from scratch."
Random selection of messages from Free, Plus, and Pro individual accounts between May 2024 and June 2025 used a method ensuring no human read user inputs; messages from users who opted out, deleted accounts, or were under 18 were excluded. Most queries fall into Practical Guidance, Seeking Information, or Writing. Personal-use messages rose from 53 percent to over 70 percent of usage, outpacing work-related growth. Writing represents 40 percent of work usage, and nearly two-thirds of writing requests ask for editing, critiquing, or translating existing text rather than generating new content from scratch.
Read at Theregister
Unable to calculate read time
Collection
[
|
...
]