"People often frame artificial intelligence (AI) in binary terms, as a technology that will either save us or replace us. However, this can be simplistic. The real story of AI is one of expanding possibilities: the potential to create new markets, redefine industries, and fuel new forms of economic growth through new customer experiences, data-driven services, and more scalable and adaptive business models."
"AI as a Business EnhancerWhen electricity became widely available, it didn't just make factories more efficient; it gave rise to new classes of products, services, and companies. The digital revolution has followed a similar pattern. The internet does more than automate communications-it has enabled the rise of digital marketplaces, streaming platforms, and cloud-native businesses. AI today is on the same trajectory. Eighty-two percent of global business leaders are now adopting AI, according to the Arm AI Readiness Index, and 80% are allocating dedicated budgets for it."
AI expands possibilities across economies by enabling new markets, services, and business models rather than simply automating tasks or displacing workers. Businesses adopt AI to build AI-native services using predictive modeling, generative design, and conversational interfaces, and to create intelligent infrastructure for smart logistics, energy optimization, and adaptive manufacturing. AI enables hyper-personalized experiences at scale, improving diagnostics and recommendations. High adoption rates and dedicated budgets reflect broad enterprise commitment. AI-driven capabilities can reduce costs and accelerate processes in industries like health care, while also fueling novel customer experiences, data-driven services, and scalable, adaptive models for future growth.
Read at Harvard Business Review
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