Tan Su Shan, CEO of DBS, acknowledges that AI's potential to automate even executive positions is reshaping the banking sector. She encourages her employees to embrace the 'four Rs': reinvent, remain relevant, build resilience, and act responsibly. This perspective has influenced DBS's hiring practices, steering away from hiring for knowledge and instead focusing on attitudes, prioritizing candidates who demonstrate agility and humility in a rapidly changing environment. Tan is also the first woman to lead DBS and ranks highly among powerful female executives.
Tan Su Shan, CEO of DBS, emphasizes that AI can replace even the CEO role, urging staff to focus on the 'four Rs' for future relevance.
Hiring practices at DBS are evolving to prioritize attitude over knowledge as the landscape shifts, seeking agile and humble individuals who adapt to change.
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