"The reality is that most businesses are stuck in the pilot stage. Not for failure of imagination, but because we don't have the right tools to move from a cool demo to a smart system that works safely at scale."
"What's missing is a trusted, neutral middle ground, a Switzerland for the modern tech stack. As billions of these interactions happen, we need a layer that acts like a nervous system, connecting and coordinating every app and agent."
"As agents get more autonomy, the stakes get higher. A several hundred-dollar golf club purchased without approval is a nuisance. An unsanctioned bank transfer or a leaked confidential email is a disaster."
AI agents are set to replace traditional systems, handling tasks from customer service to complex trades. However, businesses struggle to transition from pilot projects to scalable solutions due to outdated infrastructure. Legacy systems create silos and hinder trust. A neutral middle ground is needed to connect and coordinate these agents, focusing on identity verification, governance, and visibility. As agents gain autonomy, ensuring that actions are authorized becomes critical to prevent potential disasters, such as unauthorized transactions or data breaches.
Read at Fast Company
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