"AskGamblers has shared its 2025 report, revealing that $1.68 million was returned to players in the last quarter of 2025 alone. AskGamblers Casino Complaint Service (AGCCS) recovers funds from casino and sports betting complaints, returning money gained via disputes to the players. Between October and December 2025, AGCCS received 3,460 complaints from players around the world. 1,252 cases were processed, with 815 disputes resolved."
"The biggest chunk of money came from casino complaints, at just over $1.47 million. The rest came from sports betting, after the sector exploded in growth in 2025. AGCCS recovered just $568 in sports betting complaints in the first quarter of 2025, but this rose to a massive $88,953 in the second quarter, and then jumped again to $105,112 in the final quarter of the year."
AGCCS processed 1,252 of 3,460 complaints submitted between October and December 2025 and resolved 815 disputes. A total of 2,484 users received information, refunds, or both, resulting in $1.68 million returned to players in Q4 2025. Casino complaints accounted for just over $1.47 million of recoveries, while sports betting recoveries surged during 2025 from $568 in Q1 to $88,953 in Q2 and $105,112 in Q4. Affiliates contributed just under $28,000 in Q4. The service handled complaints involving 983 casinos, sportsbooks, and affiliate companies and recommends exhausting operator communication first.
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