A Waymo robotaxi unexpectedly took a passenger, Darren Findling, to a parking garage instead of his destination. Findling documented the experience, describing the garage as an entrance into a "robot world" with self-driving cars parking themselves. After contacting Waymo, representatives were able to redirect his vehicle back on course. Waymo stated that the detour occurred as the vehicle calculated the garage was the quickest route. Despite the incident, Findling received free ride credits and expressed no change in his opinion about the technology, acknowledging its imperfections.
What was crazy about this parking structure was that I went from normal humanity into robot world. Self-driving vehicles going up and down the floors of this multi-level parking garage parking itself.
They couldn't figure out why I was there, what caused the vehicle to go there, and that it was quite rare that something like this would happen.
They did provide me with a free ride, and they told me I would get two free rides that would expire in about a week.
I do realize that technology is not perfect.
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