"Airline technology disruptions can leave passengers stranded on planes or hunkered down in terminals for hours as airline operations come to a screeching halt."
"As airline operations and pricing get increasingly complex, airline IT failures happen with increasing frequency and to a greater technical extent."
United Airlines experienced an internal tech outage on August 6, leading to a ground stop at major US airports and delaying hundreds of flights. Recent years have seen multiple US airlines facing IT system failures, including American, Delta, Southwest, United, and Alaska Airlines. A notable disruption occurred in 2024 due to a CrowdStrike issue, resulting in thousands of canceled flights. The increasing complexity of airline operations contributes to a rise in these outages, affecting essential systems like crew management software, which is crucial for flight operations.
Read at Conde Nast Traveler
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