"Amazon's response points out that other third-party agents working at the behest of human users do identify themselves. "It is how others operate, including food delivery apps and the restaurants they take orders for, delivery service apps and the stores they shop from, and online travel agencies and the airlines they book tickets with for customers," Amazon's statement explains. If Amazon is to be believed, then Perplexity could simply identify its agent and start shopping."
"Of course, the risk is that Amazon, which has its own shopping bot called Rufus, could also block Comet - or any other third-party agentic shopper - from its site. Amazon suggests as much as its statement, which also says, "We think it's fairly straightforward that third-party applications that offer to make purchases on behalf of customers from other businesses should operate openly and respect service provider decisions whether or not to participate.""
Amazon instructed Perplexity to remove Comet from Amazon's online store, citing violations of Amazon's terms of service because Comet did not identify itself as an agent. Perplexity contends that an AI assistant acting under a user's direction inherits the user's permissions and therefore need not self-identify. Amazon notes that other third-party agents do identify themselves and that applications making purchases on behalf of customers should operate openly and respect service providers' participation decisions. Amazon also warned it could block third-party agentic shoppers. Perplexity described the legal demand as aggressive and warned of broader implications for internet users.
Read at TechCrunch
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