In the latest air travel news, United Airlines reported solid first-quarter results but plans to reduce capacity amid recession fears. Despite this success, international bookings have declined significantly. American Airlines is focusing on enhancing customer experience with longer boarding times and free Wi-Fi for AAdvantage members, while Southwest begins reconfiguring planes with premium seating. Delta has announced new luggage check-in deadlines, and an electric aircraft company related to United is planning a New York-area air taxi service. Atlanta's airport has retained its status as the world's busiest hub.
According to United's Chief Financial Officer Michael Leskinen, the airline is preparing for a potential recession that could adversely affect domestic air travel in the future.
United reported high first-quarter results but are concerned about economic downturns, leading to reduced capacity during peak seasons, amidst a decline in international bookings.
In recent weeks, customers continue to prefer online self-service options, with United reporting 85% using digital check-in while only 8% opted for airport kiosks.
American Airlines has introduced new measures like extended boarding times and is working to provide free Wi-Fi services to its AAdvantage members for improved customer experience.
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