NIQ reveals Brits favourite pub operators - London Business News | Londonlovesbusiness.com
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NIQ reveals Brits favourite pub operators - London Business News | Londonlovesbusiness.com
"NIQ's exclusive PubTrack solution has published its rankings of British consumers' favourite pub operators in 2025. The lists are based on a range of metrics from last year, including overall satisfaction and value for money, the quality of drinks and service, and intentions to revisit and recommend. The feedback provides accurate insights into guests' engagement with Britain's best-known pub names, helping operators and suppliers understand brand sentiment and benchmark performance against their competitors."
"The 2025 PubTrack rankings are led by Wellington Pub Company, which owns a wide variety of pub types and sizes across England and Wales. It takes the top spot after jumping six places from last year's chart, thanks to a consistently strong performance against all metrics. In second place is Everards, which has around 150 pubs in the East Midlands. Third is Brunning & Price, part of The Restaurant Group, which topped the list in both 2023 and 2024."
"PubTrack is a powerful tool that combines NIQ's Outlet Index with a survey of British consumers. As well as the overall ranking, it delivers extensive breakdowns of pub operators by individual metrics such as service, where Everards, Wellington Pub Company and Brakspear form the top three. Everards and Wellington also top the rankings for quality of drinks, ahead of JW Lees. The chart for best value experience is led by JD Wetherspoon, ahead of Amber Taverns and Wellington."
PubTrack's 2025 rankings evaluate British pub operators using metrics from the previous year, including overall satisfaction, value for money, drink quality, service, and intentions to revisit and recommend. Wellington Pub Company achieved first place after rising six positions, demonstrating consistently strong performance across metrics. Everards placed second, with around 150 pubs in the East Midlands, and Brunning & Price placed third. Additional top-ten entrants include Brakspear, Youngs, Daniel Thwaites, JD Wetherspoon, Hall & Woodhouse, Star Pubs & Bars and JW Lees. PubTrack pairs NIQ's Outlet Index with consumer survey data and provides operator breakdowns by service, drink quality, value experience, brand advocacy and loyalty.
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