"Fazoli's stands out from the competition with a fast food, counter service format. The menu has all the familiar favorites, like pizza, salad, and pasta dishes, not to mention family meal packages that come with multiple dishes, similar to what you'd find at Popeye's or KFC. While cheap prices and fast service are appealing, the quality of the food had us wondering how Fazoli's has nearly 200 locations across the U.S."
"The pizza was inedible and the only pasta dishes we could stomach were the ones covered in a mound of melted cheese to mask the taste of the sauce and texture of overcooked, boxed pasta. The chicken that topped many of the dishes was crumbly, overly salted, and scarce. The only menu item we actually liked was the unlimited breadsticks. But, you can't make a meal out of those."
Fazoli's operates a fast-food, counter-service model with a menu of pizza, salads, pasta, and family meal packages across nearly 200 U.S. locations. Low prices and quick service are contrasted by recurring quality issues. Pizza has been described as inedible, while many pasta dishes rely on overcooked boxed noodles and heavy melted cheese to mask weak sauces and poor texture. Chicken toppings are often crumbly, overly salted, and sparse. Unlimited breadsticks receive positive mentions but are insufficient as a full meal. Online reviewers report mushy, tasteless Alfredo and consistently heavy, overcooked preparations.
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