"With that growth came a pattern that will be familiar to many fast-scaling businesses: talented individual contributors being promoted into management with little to no formal training. 'There wasn't a shared language in what a manager is at Darktrace,' Sarah explained. People were drawing on whatever examples of management they had encountered, which varied enormously."
"The signals were coming from multiple directions. Employee engagement survey data showed strong demand for career development and clarity on progression. Requests for training were arriving directly and frequently. When Darktrace's first Chief People Officer joined in 2022, the case for a structured manager development program was already well-evidenced."
"Manager Essentials is for aspiring managers and people who are considering leadership but are uncertain what it involves. It runs as a 12-week coaching program, focused on building understanding and peer connection before any formal transition happens."
Darktrace experienced rapid employee growth that resulted in talented individual contributors being promoted to management without formal training, creating inconsistent management practices across the organization. Employee engagement surveys and direct training requests revealed strong demand for structured development and career clarity. When the Chief People Officer joined in 2022, the case for a manager development program was already well-evidenced. Sarah Bright's L&D team of three designed a four-tier curriculum addressing different management stages: Manager Essentials for aspiring managers, Manager Energize for newer managers covering practical best practices, and Manager Excellence as the core program, with additional tiers for advanced development.
#manager-development-program #leadership-training #organizational-scaling #ld-strategy #curriculum-design
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