St. John's University in New York City serves over 20,000 students and employs around 1,410 staff. The institution was using outdated tape drives for data backup, leading to serious risks including poor data recovery times and inadequate protection across all systems. This legacy method often failed to ensure data was properly tracked and recoverable, posing challenges in meeting Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Costs were also a concern, with some backup data stored being up to fifteen years old, which was not suitable for current recovery or compliance needs.
"It was very difficult for us to track everything. It was hit or miss."
"Recoverability was really bad. Meeting Recovery Time Objective (RTO) and Recovery Point Objective (RPO) goals was a constant challenge."
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