AI empowers criminals to launch 'customized attacks at scale'-but could also help firms fortify their defenses, say tech industry leaders | Fortune
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AI empowers criminals to launch 'customized attacks at scale'-but could also help firms fortify their defenses, say tech industry leaders | Fortune
"A more connected world is also opening up new avenues for attack. "We started with having to defend very simple core systems," said Pieter Bil, managing director of Middle East and Africa for Kyndryl, a global IT infrastructure service provider. "But now we talk about IoT, AI cloud, working from home-all these things broaden the network." Cyberattacks could even have life-threatening consequences."
"pointed out that at least four statewide 911 outages in the U.S. last year could be linked to cyberattacks. Michael Martin, CEO of RapidSOS, speaking at the Fortune Global Forum on Oct. 27. "In the middle of a heart attack, school shooting or sexual assault, people called 911 and the line was dead," Martin said. "We're talking about securing critical infrastructure against sophisticated adversaries that are no longer just a kid in a basement.""
AI enables attackers to create customized social engineering at scale, turning previously labor-intensive phishing into mass, targeted credential theft. Expanding networks that include IoT, cloud services, and remote work increase attack surfaces and complicate defenses. Cybercriminals have evolved from low-level intruders to sophisticated adversaries capable of disrupting critical services. Successful attacks on infrastructure can produce life-threatening outcomes, such as statewide 911 outages that cut emergency response lines. Hospitals, public institutions, and first-responder systems face heightened risk, creating urgency for stronger security measures across both public and private sectors.
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