""The customer's perception is your reality." - Kate Zabriskie To paraphrase what's often been said about getting outside lawyers to change what they are doing: It's hard to tell a room full of millionaires the way they're doing things is all wrong. Be that as it may, a new study by the Association of Corporate Counsel and Everlaw could spell trouble and be harbinger of change for outside lawyers."
"67% of those surveyed said they are currently using GenAI or at least using beta AI projects as compared to 38% last year. 91% of those using GenAI report efficiency as the top benefit. 64% expect to rely less on outside counsel as a result of AI use. 24% of legal professionals are very likely to push for change in billable hour model."
"Fifty-nine percent of in-house professionals remain unaware of whether their law firms are using the technology on their legal matters. And even more startling: as of now, 80% - yes, 80%! - of those surveyed are not requiring or even encouraging outside counsel to use GenAI. Even more telling: Of those firms who are using GenAI, 59% of in-house counsel say they have seen no noticeable changes in what is being billed."
A survey of 657 in-house legal professionals across 30 countries found 67% currently using GenAI or beta AI projects, up from 38% last year. Ninety-one percent of GenAI users report efficiency as the top benefit. Sixty-four percent expect to rely less on outside counsel due to AI use, and 24% are very likely to push for change in the billable-hour model. Fifty-nine percent of in-house professionals are unaware whether their law firms use GenAI, and 80% are not requiring or encouraging outside counsel to use it. Among firms using GenAI, 59% show no noticeable billing changes.
Read at Above the Law
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