In 2024, the BTI Consulting Group identified the top 30 law firms for client service by surveying over 300 in-house counsel. The firms were evaluated on 17 client-service-related activities such as mobilizing resources quickly and maintaining a client focus. The firms on the Client Service A-Team performed 9 to 15 times better than typical law firms, showcasing their ability to build trust in unpredictable environments. This ranking provides insight into firms valued by corporate clients for exceptional service quality.
The BTI Consulting Group conducted a study revealing that the top 30 law firms excelled in client service, with firms listed outperforming others by 9 to 15 times.
Client service rankings are based on feedback from over 300 in-house decision-makers who evaluated firms on 17 different service-related activities to determine top performers.
Collection
[
|
...
]