"When emotions run high, especially negative ones, we don't know what to say and often retreat. The NURSE acronym may help emotional conversations: Name, Understand, Respect, Support, and Explore."
"Naming to be the most powerful step: It makes the invisible visible. The moment you name the emotion, the conversation changes. Once I do this, I often don't need to recall the rest of the acronym."
"You don't have to get it right. In fact, being wrong can be even more powerful. 'I'm not sad, doc. I'm kind of angry. This isn't fair.'"
High emotions often lead to retreat during tough conversations. The NURSE acronym—Name, Understand, Respect, Support, Explore—can facilitate these discussions. Naming emotions is particularly effective, as it acknowledges discomfort and changes the conversation dynamics. This approach is beneficial not only in clinical settings but also in personal interactions. By recognizing and articulating feelings, conversations can become more meaningful and open, allowing for a deeper understanding of the emotional landscape.
#emotional-intelligence #communication #nurse-acronym #serious-illness-conversations #palliative-care
Read at Psychology Today
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