Ryanair staff paid commission for charging passengers for oversized bags, airline confirms
Briefly

Ryanair confirmed it pays commission to staff for identifying oversized bags, with reports suggesting employees earn about €1.50 per bag, up to €80 monthly. The airline emphasizes its commitment to eliminating oversized baggage, claiming it causes delays and is unfair to compliant passengers. While a small personal bag size is increasing from 40 x 25 x 20cm to 40 x 30 x 20cm, the measurements for 10kg cabin bags remain unchanged. Less than 0.1% of passengers breach baggage rules, with a focus on compliance to avoid fees.
Ryanair employees reportedly earn around €1.50 per oversized bag, with commissions capped at approximately €80 per month, incentivizing staff to enforce bag size regulations.
Ryanair is committed to eliminating oversized bags, stating that they delay boarding and cause issues for the majority of passengers who follow bag rules.
The airline is increasing the size of the free personal bag allowed onboard from 40 x 25 x 20cm to 40 x 30 x 20cm while maintaining 10kg carry-on dimensions.
Ryanair confirmed that less than 0.1% of passengers breach baggage rules; they encourage compliance to avoid fees at check-in or gate.
Read at Irish Independent
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