Understanding Mobile App Reviews to Guide Misuse Audits
Briefly

App reviews detail both the exploitable functionalities of applications and the ways in which users misappropriate them. These reviews serve to outline user expectations and actual behavioral patterns. They are a vital source of evidence for identifying exploitable behavior, which can assist audits aimed at improving app security. Furthermore, user reviews are considered more insightful than app metadata, which merely conveys an app’s intended purpose without capturing its misuse or the realities of user interactions.
App reviews frequently reveal exploitable functionalities and describe how an app can be misused, which provides insight into users' expectations and actual behavior.
Reviews serve as crucial evidence of exploitable behavior within apps, guiding necessary audits to address vulnerabilities and enhance security measures.
Unlike app metadata, which reflects intended use, reviews highlight the real misuse of applications, indicating a gap between expectation and reality.
By analyzing user reviews, developers and auditors can gain a more nuanced understanding of potential app exploits and user interactions.
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