"Almost two in three of the survey's respondents said it is still difficult to afford transit when they need it, and a third who were eligible for Fair Fares are unenrolled."
"Citywide, less than half of eligible New Yorkers participate in the program with an overall enrollment rate of approximately 40 percent, or 379,910 people."
"One in five New Yorkers struggled to afford subway and bus fares, according to the Community Service Society's latest survey."
"Despite robust outreach efforts by the city to promote the program, researcher Rachel Swaner said survey respondents called the application process cumbersome."
New Yorkers utilizing the Fair Fares program continue to struggle with transit costs, even with a 50% fare reduction for eligible individuals. A report from the Community Service Society indicates that nearly two-thirds of surveyed participants find it challenging to afford transit. Enrollment in the program is low, with only about 40% of eligible individuals participating. The City Council is considering measures to automatically enroll eligible residents in benefit programs, aiming to alleviate transit cost burdens further.
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