Otter.ai has been sued for recording voices without consent during online meetings to improve its speech recognition AI. The complaint alleges the company violates privacy rights as outlined in federal and state laws. While Otter's privacy policy states that it uses recorded voices for AI training, it does not obtain consent from all meeting participants, particularly those without Otter accounts. The lawsuit emphasizes that the responsibility for informing guests lies with Otter, not the accountholders, asserting that the company's practices are unlawful.
"Otter tries to shift responsibility, outsourcing its legal obligations to its accountholders, rather than seeking permission and consent from the individuals Otter records, as required by law."
"The lawsuit suggests Otter obtains financial benefits from this practice."
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