Two Words to Transform Feedback
Briefly

Two Words to Transform Feedback
"The observer effect describes how the mere existence of observation affects the reality that is being observed. In some cases, it's pretty straightforward. If we want to measure the air pressure in our tires, we let out a little air as we attach the gauge. Checking tire pressure affects the tire pressure being checked. But when we get to quantum physics, it reveals something our brains are not able to process so easily."
"It's easy to conceptualize someone's performance as being affected by an awareness that someone is watching them. It's a lot harder to wrap our minds around the idea that each person may be witnessing a fundamentally different reality watching the exact same event, live."
"The idiosyncratic rater effect demonstrates that more than 60% of feedback is attributable to the provider. Feedback is more palatable and actionable when framed as reflecting the needs of others, rather than judgment. All feedback should begin and end with, "For me," making it more accurate, constructive, and persuasive."
Feedback is based on the false assumption of objective reality. The observer effect from physics demonstrates that observation itself affects what is being observed, and this principle applies to human feedback. More than 60% of feedback variation is attributable to the rater's idiosyncratic perspective rather than objective facts about the recipient. Each observer witnesses a fundamentally different reality when observing the same event. Feedback becomes more palatable and actionable when framed as reflecting the needs of others rather than personal judgment. All feedback should begin and end with "For me," which increases accuracy, constructiveness, and persuasiveness by acknowledging the subjective nature of the observation.
Read at Psychology Today
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