"MyConnectSV, a web-based portal spearheaded by Destination: Home, allows homeless residents to directly message case managers, receive alerts on available housing and more. The nonprofit wants to hit 2,000 users by year's end. The idea for creating the tool arose from a survey of homeless people to identify information and technology gaps. Residents wanted a more immediate way to know their status in the housing queue. That feature is being developed."
"The website is fashioned to be like a medical portal. Residents can upload documents like an ID or birth certificate so they have a digital copy in case their physical one is lost. Users can access a resource directory on where to find hot meals, employment training and more. They can get notifications on resource fairs in the area and request appointments with case managers."
MyConnectSV, launched by Destination: Home two years ago, provides a web-based portal enabling homeless residents to message case managers, receive housing availability alerts, upload key documents, access a resource directory, and request appointments. Enrollment has grown to about 1,600 users, with 100 added last month through expanded peer-to-peer outreach, and a target of 2,000 users by year-end. Development followed a survey identifying information and technology gaps and included input from people with lived homelessness experience. Bitfocus built the platform in partnership with Santa Clara County, funded by $1.5 million in donations from Cisco, Apple, and others.
Read at San Jose Spotlight
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