"Garg stated, 'You guys know that at least 250 of the people terminated were working an average of 2 hours a day while clocking in 8 hours+ a day in the payroll system? They were stealing from you and stealing from our customers who pay the bills that pay our bills.'"
"'As we started to slow down our pace of hiring, we saw some alarming statistics and a number of our customers were not getting the service that they deserved from our teammates,' Garg explained regarding the layoffs."
"'I think they could have been phrased differently, but honestly the sentiment is there,' Garg said, standing by his comments about the laid-off employees."
Vishal Garg, CEO of Better.com, publicly accused over 900 laid-off employees of being unproductive and 'stealing' from colleagues and customers. He claimed that many were working only two hours a day while logging eight hours on payroll. Garg confirmed his comments in an interview, expressing regret over the layoffs but emphasizing the need for them due to falling mortgage applications and overstaffing. He stated that productivity data influenced the layoffs, as many employees were not providing adequate service to customers.
Read at Fortune
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