Caltrain's implementation of new ticketing technology is raising concerns about fare enforcement efficiency. The new cloud-based scanners are significantly slower than existing models, taking at least ten seconds to scan each ticket. This will lead to longer boarding times, especially for trains with large numbers of passengers. Additionally, these scanners struggle in tunnels due to reliance on cell service. Despite their drawbacks, the Metropolitan Transportation Commission aims to enhance the public transit experience with upgrades to the Clipper card system, enabling easier fare management and discounts across various transit services. The transition to this new system is set to begin in late July.
The new cloud-based scanners take at least 10 seconds to load tickets compared to two seconds for current scanners, complicating fare enforcement significantly.
The technology is not reliable in tunnels due to dependence on cellular service, leading to potential delays for transit riders.
#caltrain #ticketing-technology #fare-enforcement #clipper-card #metropolitan-transportation-commission
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