"First, we're strengthening enforcement. We are hiring more fare inspectors who will have a more visible presence across the system. Second, we're making payments simple and clear. We are moving toward a tap to ride system."
"Pretty often I'll see somebody who pays and goes through, and then somebody goes right behind them. I have to stop and just pretend I'm like, just checking my phone and I'm waiting like, 'You're not going to be piggybacking off of me.'"
"Many riders qualify for free or reduced-fare programs and may not be aware of them. However, deliberate fare evasion can result in a citation."
San Francisco officials announced enforcement and payment changes to reduce fare evasion on Muni transit. Fare evasion, where riders slip through gates behind paying passengers, is common and creates fairness concerns among legitimate riders. The city is hiring 17 additional fare inspectors to join the existing 59, increasing visible enforcement across the system. Officials are also transitioning to a tap-to-ride payment system to simplify fare collection. Fare inspectors emphasize education alongside enforcement, noting many riders qualify for free or reduced-fare programs but lack awareness. Deliberate fare evasion can result in citations. These measures aim to address growing budget deficits while promoting equity among transit users.
Read at ABC7 San Francisco
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