Delta Is Eliminating This Perk for Passengers - And It's the Only Airline Doing It (So Far)
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Delta Is Eliminating This Perk for Passengers - And It's the Only Airline Doing It (So Far)
"Delta is ending free snack and beverage service in economy on short flights, affecting about 9% of its up-to-5,500 daily flights. That means routes like Los Angeles to San Francisco—just under 340 miles—will no longer get complimentary coffee, soda or the standard Biscoff cookies. The airline frames it as “creating a more consistent experience,” but the move is a clear cost-cutting strategy none of its major competitors are copying."
"American Airlines offers free snacks and drinks on flights over 250 miles. United provides free drinks on all flights and snacks on routes over 300 miles. Southwest serves free drinks and snacks on select flights over 251 miles. Delta’s decision removes cabin service on shorter routes while competitors continue to include complimentary items on similar distances."
"Travel analyst Henry Harteveldt isn't buying Delta's spin. “Even budget airlines sell food and beverages on their short flights,” . “Delta likes to claim that it's a 'premium' airline, but cutting out cabin service doesn't support that.”"
Delta will stop providing free snack and beverage service in economy on short flights under 350 miles starting later this month. The change affects about 9% of Delta’s up to 5,500 daily flights. Routes such as Los Angeles to San Francisco, which are just under 340 miles, will no longer include complimentary coffee, soda, or standard Biscoff cookies. Delta says the change is meant to create a more consistent experience. The move is presented as a cost-cutting strategy, and major competitors continue offering free items on comparable short routes. American Airlines provides free snacks and drinks on flights over 250 miles, United provides free drinks on all flights and snacks on routes over 300 miles, and Southwest serves free drinks and snacks on select flights over 251 miles.
Read at Entrepreneur
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