A major global money transfer company modernized its agent data infrastructure through the Know Your Agent (KYA) initiative. This project, led by ETL Lead Developer Saketh Reddy Cheruku, aimed to migrate from outdated legacy systems to a scalable, cloud-based platform. By transitioning agent data from a DB2 mainframe system to Salesforce, the company achieved greater flexibility and accessibility. The technical challenge involved developing robust ETL processes for data integrity and creating APIs for real-time data access, significantly improving operational efficiency and supporting growth in the digital age.
The challenge was substantial: modernize and streamline agent-related data by migrating from aging legacy systems to more scalable and accessible platforms.
Under the leadership of ETL Lead Developer Saketh Reddy Cheruku, the Know Your Agent (KYA) initiative has redefined how agent data is managed, processed, and utilized across one of the world's largest money transfer organizations.
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