""Since it wasn't going to take long, I was approved to do it over the lunch hour," he told Who, Me?"
""It just sat there waiting," he wrote. "I pulled the front cover off the server and the LED on the front of the drive was flashing a code.""
""It was closed for lunch," he wrote. "With much sweating, I waited the very, very long 30 minutes until the support line was open again.""
""I soon learned a component deep inside the drive had died, probably after I installed it during the initial upgrade.""
Hugh, an IT manager in the early 1990s, upgraded a server with a new disk drive after the original filled up. Although the upgrade initially went well, he noticed messy cabling and decided to clean it during lunch. After powering the server back on, it failed to boot, leading him to contact the disk drive manufacturer's support line, which was closed for lunch. After a long wait, he discovered a component inside the drive had failed, complicating the situation further.
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