In 2025, MSPs are facing challenges including burnout, tool sprawl, and operational complexities amid the evolving IT landscape. A significant number report using multiple tools for client network management, with many encountering a lack of real-time visibility. The prevalence of server monitoring is contributing to operational slowdowns, which in turn is exacerbating burnout among professionals. The majority of MSPs acknowledge that workload restrictions hinder productivity. To mitigate these issues, a focus on work-life balance, reduced tool sprawl, and improved training is essential for enhancing performance.
In 2025, MSPs are grappling with widespread burnout, operational complexity, and tool sprawl, yet many plan to increase their budgets amid these challenges.
Half of MSPs manage their clients' networks using ten or more tools, while 44% report a lack of real-time visibility as a barrier to effective monitoring.
Sixty percent of MSP professionals experience moderate or higher burnout levels, with 44% indicating their workload hinders productivity.
Auvik emphasizes that MSPs need to focus on enhancing work-life balance, reducing tool sprawl, and providing better training to improve efficiency.
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