"The modernization programme represents the largest overhaul of the Opal system since its launch 13 years ago, with new validators installed onboard vehicles and at stations."
"The updated system will support distance-based check-in and check-out operations with fare capping and contactless payments via bank cards and smartphones."
"Passengers will be able to access the digital card using different devices and payment media connected to the same account, enhancing convenience."
"INIT states that the new system will automatically adjust fares if incorrect charges occur, without requiring customer service intervention."
INIT has secured a contract to upgrade the Opal ticketing system for Transport for NSW, implementing an account-based ticketing system and installing 25,000 validators across Sydney's public transport network. The Opal 2.0 project will manage tickets and fare balances in the cloud, allowing for distance-based check-in and check-out, fare capping, and contactless payments. This modernization is the largest since the system's launch 13 years ago, with completion expected in 2028 and a ten-year operations period included in the contract.
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