Sam Altman presented a vision of an AI-dominated future where significant job losses occur, particularly in customer support roles, which he believes have transformed into fully automated services. He noted that AI can perform these functions with more speed and fewer errors than human agents. Altman further stated that while AI's diagnostic capabilities in healthcare exceed those of many doctors, he advocates for the continued inclusion of human professionals in medical decisions, highlighting the complexities and nuances involved in healthcare.
Altman indicated that certain job categories would be completely eliminated by AI advancement, singling out customer support roles that have already been transformed beyond recognition.
AI has already surpassed human capabilities in diagnostics within healthcare; however, Altman emphasized that he does not desire to rely solely on AI for health decisions.
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