"Eversource had requested a significant increase for approximately 300,000 NSTAR division customers - between 13% and 17% - in delivery and supply rates for natural gas, effective this winter. It wasn't clear exactly how much customers would save due to the DPU's decision. However, under Eversource's original request, customers could have seen their bills rise by an average of around $41 per month, depending on the severity of the 2025-2026 winter season."
"On Wednesday, the Department of Public Utilities (DPU) issued an order stating that Eversource has failed to meet three out of 18 performance metrics set in 2020, which are tied to safety and reliability, customer satisfaction, and emissions reductions. "As a result of this decision, $45 million will not be added to the Company's revenue requirement at this time, resulting in lower rates for customers," regulators wrote in the Oct. 29 order, just days before the 2025-2026 winter heating season begins on Nov. 1."
The Department of Public Utilities partially denied Eversource's requested natural gas rate increase, finding the company failed three of 18 performance metrics tied to safety, reliability, customer satisfaction, and emissions reductions. The denial prevents $45 million from being added to the company's revenue requirement, producing lower rates for customers ahead of the 2025-2026 winter heating season. Eversource had sought a 13%–17% increase for about 300,000 NSTAR customers, which could have raised average bills by about $41 per month under the original proposal. State officials called the proposed hikes unaffordable, while Eversource warned of potential higher long-term costs if it pursues a full rate hike.
Read at Boston.com
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