Curiosity serves as a critical strategic tool for designers, enabling them to navigate organizational challenges and uncertainties. Engaging with others through questions fosters a better understanding of goals, leading to improved design solutions. Curiosity is emphasized over mere complaints when resources are scarce. By cultivating a culture of strategic curiosity, designers can drive positive changes and refine their products effectively. Understanding the end goal clarifies the design process and enhances collaboration within teams.
"Curiosity isn't just a personality trait for many designers: it's a strategic tool great design leaders use to cut through uncertainty."
"My favorite expression is, 'help me understand'. Be curious, ask questions and do so with genuine curiosity and respect."
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