"The experiences that most prepared me for the leadership role I'm in today came from actually doing the jobs of the people I now lead. That hands-on experience continues to inform how she leads teams and makes decisions. It helps me make more practical decisions. I'm not just thinking strategically, I'm thinking about how those decisions will play out in execution for my team and my clients."
"You can't lead effectively from the desk view—you have to lead from the field perspective, too. While turn times and compliance benchmarks matter, they don't capture the full complexity of the work. The real insight comes from understanding what it actually takes to complete an appraisal—access challenges, property complexities, varying lender requirements, regulatory changes and shifting market conditions."
Rachel Treadwell, Chief Valuations Officer at Nationwide Property and Appraisal Services, emphasizes that strong leadership stems from direct experience performing the work of those being led. Her approach combines strategic thinking with practical execution awareness, recognizing that metrics alone cannot capture the complexity of appraisal work. Treadwell advocates for field-based leadership that accounts for access challenges, property complexities, lender requirements, regulatory changes, and market conditions. This perspective enables leaders to set realistic expectations, build stronger appraiser relationships, and ultimately improve client outcomes. Her recognition as a 2024 Women of Influence honoree reflects her contributions to developing quality control programs and advancing appraisal practices through connected operational and client-focused leadership.
#leadership-development #appraisal-industry #quality-control #field-operations #women-in-real-estate
Read at www.housingwire.com
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