#avaya

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fromComputerWeekly.com
1 day ago

Avaya accelerates Model Context Protocol for customer experience | Computer Weekly

Avaya is integrating Model Context Protocol (MCP) into its Avaya Infinity CX platform to enhance customer experience environments based on real-time customer insights.
Artificial intelligence
DevOps
fromTechzine Global
5 months ago

Avaya soon to serve only larger customers for cloud-based contact centers

Avaya is refocusing on larger customers with a minimum requirement of 200 agent seats for its cloud contact center services.
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