Customer expectations are higher than ever. Customers demand immediate responses, 24/7 availability, and personalized interactions. As a result, businesses are turning to AI chat tools to meet these demands efficiently. AI-powered chatbots and virtual assistants are revolutionizing customer support by automating responses, handling repetitive tasks, and providing consistent, high-quality service. Handling Frequently Asked Questions (FAQs) One of the most common uses of AI chat in customer support is answering frequently asked questions (FAQs).