UX designfromMedium3 days agoThe horrors of designing for omniscienceSystems that assume humans are infallible act with certainty, ignore errors, and can cause real-world harm by treating mistakes as intentional.
UX designfromMedium2 weeks agoWhy clicking through your designs might be the most important thing you do today?Validate designs by acting like real users and eliminate flows that depend on users remembering manual steps.