#franchise-operations

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Business
fromBoston.com
1 week ago

Dunkin' franchisee closes down production plant, lays off 74 employees

NGP Management is permanently closing its Haverhill production facility, eliminating 74 jobs, while another Dunkin' plant will open later this year.
Artificial intelligence
fromTechCrunch
2 weeks ago

Taco Bell is having second thoughts about relying on AI at the drive-through | TechCrunch

Taco Bell is selectively deploying voice AI at drive-throughs, allowing franchise-level discretion and human intervention during busy times.
fromTasting Table
2 months ago

A Crumbl Exec Gave Us The Scoop On How The Trendy Cookie Chain Develops Its Iconic Weekly Menu - Tasting Table

"Crumbl’s unique menu is driven by a rigorous testing program involving franchise partner stores, allowing for real-time feedback from both employees and customers before a cookie is launched."
E-Commerce
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