fromFast Company
7 hours agoWhy traditional CRMs fail government agencies
Public servants manage a geographically distributed group of people across dozens of public and private organizations daily. Cybersecurity officials work with state and federal counterparts, and homelessness coordinators work with public health departments and nonprofits. State veterans affairs departments sit at the intersection of educational and health benefits along with housing and job assistance. From my conversations with public servants across the country, it's clear that most critical government functions cannot happen without collaboration.
US politics