The offices "will ensure parents have a direct way to raise concerns, get help, and find solutions faster," Education Minister Paul Calandra said in a message to TDSB families last November.
"For a special needs child, to change an environment for that child they've been thriving in, and also affect staff that are being very effective, disheartens me," he told San José Spotlight. "To receive an email ... that just said Special Day Class will not be offered next year, and your child will be going to another school ... feels disempowering as a parent when ... you've been told by the district it's a partnership."