When it comes to accountability, it's not enough to chant the slogan around the office and hope people get it. Asserting that you're the type of boss who holds people accountable isn't enough to do the trick. Your team must trust and believe that there is a fair and accurate process for keeping track of their actions and tying their behavior to real consequences.
Jonathan Toews' return to the NHL could go down as one of the most anticipated returns to the league for a long time, and as the multi-time Cup-winning champ opens a new chapter in Winnipeg, what would constitute a successful return for Toews, and how big of an impact can he really have for a cup hungry Winnipeg this season?