Would you like extra fries? Would you like to go large? Not all people, but I think there's definitely a large proportion of people who may feel judged in those instances, and may say no. Plus, there's really good product imagery on the terminals, so you can see the product, you can see what's in it, you can see all the other products linked to it as well. So there's that.
"The moment a guest feels like they're being manipulated into spending more money, you've lost them. But when they feel like you're genuinely helping them discover something they'll love, they're not only willing to spend more—they're grateful for the recommendation."