""I think we are living in an extraordinary time, and I think of it as a time where there are two speeds," Porat said during a panel session at the Fortune Global Forum on Sunday in Riyadh, Saudi Arabia. One speed, she explained, is the pace of change, breakthroughs, and scientific discovery. The other is slower-the pace of adoption. "That's the speed of adoption in a truly substantive way, so that each one of us can experience the economic uplift that AI offers," Porat said. She added, "The upside from AI does require a fundamental rethink of every process.""
"Porat noted that while working on chatbots can be useful because it gets organizations thinking about the AI journey, "it shouldn't stop there." The big question, she said, is: What does AI mean for my country and for my business? "The real prize is changing business processes end to end using AI," Venkatakrishnan said. Barclays is already seeing the benefits of AI in customer service and document management, but "we're still at the"
AI development is occurring at two distinct speeds: rapid breakthroughs in research and a much slower pace of substantive adoption. Broad economic uplift from AI depends on meaningful, end-to-end integration into business and public processes rather than limited experiments like chatbots. Realizing AI’s benefits requires large commitments, trusted partnerships, and rethinking processes across organizations and countries. Early benefits are visible in areas such as customer service and document management, but most organizations remain at the beginning of substantial operational transformation. Strategic evaluation should focus on what AI means for individual businesses and national economies.
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