Paid users of ChatGPT experienced significant errors early in the morning, with issues starting around 8:30 a.m. ET. Users reported problems with receiving error messages and unresponsive chatbot interactions. OpenAI confirmed elevated errors on its status page, particularly within the "Conversations" component. The difficulties appeared to affect only paid users, suggesting the recent rollout of the new ChatGPT Agent feature may have caused increased demand. Although the problems persisted for about 90 minutes, OpenAI indicated it was actively working on addressing the issue.
OpenAI confirmed the issue on its status page, stating there were "Elevated errors on ChatGPT for all paid users." They noted that they were working on mitigation.
Reports about errors began surfacing around 8:30 a.m. ET, with paid users encountering issues in conversing with the chatbot. Errors ranged from error messages to no responses.
The outage-tracking website DownDetector recorded a spike in reports at the same time, with issues remaining even after 90 minutes.
OpenAI's problems appear to be affecting only paid users who had begun testing the new ChatGPT Agent feature, which handles complex tasks.
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