Wildix rolls out embedded agentic AI for UCaaS | Computer Weekly
Briefly

KPMG projects that agentic AI will resolve up to 80% of customer service tasks by 2029, enabling a 30% reduction in operational costs. In response, Wildix has launched an embedded agentic AI layer for unified communications, featuring various practical applications like live call summaries and multilingual support. This innovative layer automates high-frequency tasks and integrates seamlessly into existing workflows, promising immediate ROI and faster service responses, thus addressing organizational demands for efficiency and adaptability.
Wildix has spent years developing AI features for real business use cases, consolidating innovations into an automation layer designed to scale without disruptions.
Our AI doesn't just assist. It executes, adapts and integrates natively into existing workflows with zero disruption, meeting the need for accelerated service.
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