#customer-service

#customer-service

We constantly hear from our passengers that our coaches are the nicest and all the exact same from an exterior and interior perspective. That kind of feedback tells us we're doing something right and pushes us to keep raising the bar in every aspect of our service.

NatWest has expressed its apologies as thousands of customers faced issues with its mobile banking app, highlighting ongoing challenges in banking services in the UK.

Reports of damaged Nintendo Switch 2 screens due to staples were isolated to one GameStop store, prompting the company to offer replacements and investigate the issue.

Closing the utility accounts of a deceased loved one often turns into a stressful ordeal, exacerbated by companies' lack of compassion and strict policies.

"I was like, 'I'll get whatever you want,' Ortega tells TODAY.com, joking that at that point, if they had requested lasagna from Italy, she would have made it happen."

According to a survey by Vida, 42% of SMBs estimate they lose at least $500 every month to missed calls.

When it came to biggest pet peeves on the high seas, the professional voyager said he was tired of passengers "demanding to see my supervisor/manager." The Redditor declared, "If seeing the manager is warranted, I promise you won't have to say it."

Price-match an item every chance I get. Not a lot of people know about price match policies at your favorite retailers, but you can almost always find it cheaper elsewhere.

In a fast-moving city like New York, convenience matters. For those in Queens looking for quick, reliable access to high-quality cannabis, Silk Road NYC delivers-literally.

Aussie comedian Will Gibb's experience at a takeout restaurant over wearing earphones has ignited debate on restaurant etiquette and customer service.

The safety of our colleagues and customers remains our number one priority. Greggs is trialing placing refrigerated items behind the counter to combat shoplifting.

Whether you're a customer support Rep or one of the many professional Onlyfans chatters, building rapport with subscribers, the magic begins with personalization.

Costco not only provides bulk goods but also takes pride in its personalized service including custom cakes with specific designs and messages for special occasions.

A California woman, Monique McChristian, was denied a refund by Carnival after miscarrying days before her cruise, leading to numerous painful conversations about her loss.

PG&E is transforming its approach to customer service and operations, aiming to keep monthly bills flat or lower despite requesting more revenue from the state. This reflects an emphasis on improving efficiency and cost management for the benefit of ratepayers.

Uber Eats charged a cancellation fee despite the order being canceled in seconds and the restaurant not having started preparation. Review cancellation policies carefully.

The bankruptcy of SunPower left thousands of customers like the Pinneris without support for their solar systems, leading to frustration and skyrocketing electric bills.

Asking for a discount based on being a 'nice guy' can work about 30% of the time in situations with flexible pricing.

American customer services can be a frustrating experience, but it's important to know how to handle missing a flight effectively.

In today's fast-paced business environment, effective communication is key to success.

Moving house can come with a number of challenges, with one of the biggest headaches being the delivery of mail if your address doesn't appear to exist, is missing or is not recognised.

After shifting through many different shades, the blue light returns. That ain't good, I say.

If you can't make an announcement, can I make my own? They told me on the phone if I do, I could be kicked off the flight.

Product knowledge training is essential for building confident sales pitches, informed customer service, and securing product success in the marketplace.

"During the whole process, there was a lack of care for my son. They gave me the impression that they were trying to shirk responsibility."

Sometimes the calls come when it's the worst time of a person's life. There has been a car crash, and the people involved are justifiably shook up.

After discussing the unexpected $25 fee, the tense interaction escalated when the passenger expressed his frustration, leading to a hostile exchange with airline staff.

Many customers have found that even though they have followed warranty instructions correctly, customer service took so long that the 15-day deadline had passed.

Palo Alto's Fiber internet aims to attract residents with better customer service and competitive pricing despite higher rates than established providers AT&T and Xfinity.

Asking people about their medical devices is technically not, Miss Manners admits, inquiring into someone's medical condition which would be a no-no, but it is too nearly that to receive her blessing.

Speno attributes business growth to quick responses and honest communication, vital for customer satisfaction and trust.